Price List
Effective 1st Nov 2011
You can buy LinxCRM outright or rent it on a subscription basis (similar to Software-as-a-Service). Either way, it's installed securely on your own computers, not as an on-line system where third-parties could access your data.
You can also choose from Executive or Professional according to your needs and budget. (To compare editions please see the LinxCRM Features Matrix).
Licence Fees
| Subscription Option | Executive | Professional |
| First user, per calendar month | $115 | $149 |
| Each additional user3, per calendar month | $41 | $53 |
| Gold Pass membership (on-going upgrades & email support)4 | Included | Included |
| Average cost per user, per day on a typical 5-user system | $1.83 | $2.37 |
| Prices are based on a minimum 12-month plan, paid quarterly in advance. There are NO setup fees or annual fees. Please refer to Notes below. | ||
| Purchase Option | Executive | Professional |
| First user | $2435 | $3115 |
| Each additional user | $730 | $930 |
| Gold Pass membership (upgrades & email support), first 12 months4 | Included | Included |
| Gold Pass membership after 1st year, pre-paid, first user, pa5 | $485 | $620 |
| Gold Pass membership after 1st year, pre-paid, each additional user, pa5 | $145 | $185 |
| Average cost per user, per day on a typical 5-user system, over 5 years | $1.05 | $1.35 |
| There are NO setup fees, and annual Gold Pass membership after the first year is optional. Please refer to Notes below. | ||
Support Costs
For most users, the vast majority of support services will be FREE. This includes free access to a world-class On-line Help System (with very clear instructions and even a number of free training videos) and a Support Request System for email support. By utilising these resources you can avoid the need for most training or support costs.
Some services - like data conversion, personalised training and data repair - are not covered by the free service. But, even in these cases, users with Gold Pass membership will get much-reduced rates. Please check here for full details.
How To Order
Simply download the forms you need from this list and fax or email them to us - the contact details are shown on the form. We'll be in touch to confirm your order and help you with the next step. Remember that there is a 30-day 100% money-back guarantee of satisfaction with all orders so it is entirely risk-free.
Order Form - Subscription (PDF 494K)
Order Form - Purchase (PDF 488K)
Direct Debit Request (PDF 596K)
Notes
- All prices are in Australian Dollars and subject to GST if purchased in Australia. Export sales (eg. New Zealand) are not subject to GST. (You can get an approximate currency conversion here).
- In cases where support services are chargeable (please see here), Rate A is currently $95/hr and Rate B is currently $125/hr (plus GST if applicable).
- The number of users are calculated as the greater of the number of separate computers where LinxCRM is installed or the maximum number of people with separate logons. Servers which store the data file only are not counted as a user.
- Gold Pass membership provides all program updates and support benefits as described here.
- These prices are based on pre-payment prior to expiry of a previous Gold Pass membership. If pre-payment is not made, a one-off upgrade can be made within 5 years of the initial software purchase at 50% discount off the then-listed price of the software. Such upgrade will bring you up to the latest version but does not include on-going Gold Pass membership.
- Prices for LinxCRM Standard are not shown as this edition is no longer available for new installations. For existing customers using this edition, their current prices continue to apply. We recommend they upgrade to LinxCRM Executive as soon as possible to take advantage of the more advanced features.
- The frequency or nature of upgrades is not guaranteed but there are usually a number each year.
- Subscriptions are payable quarterly in advance by automatic Direct Debit or Credit Card (Visa or MasterCard accepted - 2% surcharge applies.)
- The minimum subscription period is 12 months, but this can be converted to an outright purchase within that time if required. Any pre-paid, unexpired subscription period will be credited.
- Prices are reviewed annually and will automatically increase by approximately the rate of the CPI on 1st July each year unless notified otherwise. However, any amounts paid prior to any price changes (such as pre-paid subscriptions) will not be affected by the change. New prices will only apply to any charges made after the date of the change.
- No physical media is provided. All software is downloadable and Help resources are on-line.
- All users on the same licence must be on the same product level (eg. Executive or Professional) although access to functions can be restricted by the Admin user.
- If upgrading from Executive to Professional the cost is just the difference between levels.
- Use of LinxCRM is subject to an End-User Licence Agreement (EULA), a copy of which can be found here. The EULA and other terms and conditions herein are subject to change without notice. E&OE.
