Client Management
Stay in Touch and in Control
LinxCRM makes it easy to stay in touch with your clients and helps you stay "top of mind" with them so you can improve client retention. You'll also have everything about their needs and history close at hand so you can provide qualified advice as a true professional. And don't forget, the data stays with you - giving you complete control of your client records into the future.
Capture every lead
It's easy to enter every new enquiry on the Client Fact Finder. All it takes is a name and phone number or email address and you have a new contact for your mailing list. Even if they don't qualify now, or are not ready to proceed, every new entry is treated as a Prospect and automatically generates a reminder to follow-up.
(And for the technophobes in your office, you can easily print off some blank Fact Finders and keep them by the phone, for data-entry later).
Web integration
Even smarter - if you have an enquiry form on your web site that can export to Excel, simply import it directly into LinxCRM with the Client Import Wizard. No more double-handling - it will be instantly available for your team to follow-up.
See the full picture
Unlike many CRM systems, LinxCRM covers the full range of needs for finance professionals. In the one database you will be able to keep details of the Clients loans (mortgages, equipment and personal), insurance (risk and general), financial planning and even property sales.
You can also store as much detail about the client as you will ever need to see the "big picture" - from their Assets & Liabilities to their plans for retirement. Even photos of their kids or properties!
Only a comprehensive system like LinxCRM helps you really "know your client".
Audit-proof your records
Every contact you make can be recorded in the Client's diary. Protect your interests by recording all advice given and responses received. Once entered the data cannot be changed so that, if you are ever audited, you have a reliable record of your actions.
Even better, any entries in the diary can be emailed or sent by SMS* so that the client, team members or even related third-parties can be instantly notified of the latest situation.
But there's much more to help you care for your clients...
Never miss a follow-up
Once you've captured a lead, you can let automation take over to ensure no opportunity slips through the cracks. Learn more about automation.
Marketing
LinxCRM makes it easy to market to your prospects or referrers by email, post or even SMS*. See Marketing.
Document Management
Scan, store and retrieve client documents in an instant. Learn more about the FileStore function.
Private CRM
Managing your client database is one thing. Keeping your clients to yourself is another. See what we mean by "Private CRM".
*SMS requires an account with an approved service provider.
